Product Updates

As the events surrounding the coronavirus (COVID-19) continue to develop, Alumicor’s top priority is safeguarding the health and safety of our employees, while we continue to serve our customers and ensure the long-term health of our business.  Alumicor and our parent company, Apogee Enterprises, have implemented a number of policies...

March 24, 2020 Dear Valued Customer: Earlier today we made the decision to continue operations to be able to support our customer’s needs. Alumicor is considered an essential business that supports critical construction activities according to today’s communication from the Quebec and Ontario provincial governments indicating non-essential businesses are required to close.  As a result, we are proud to be able to maintain operations to support those critical activities. At Alumicor, and across all of Apogee’s businesses, we have already taken extraordinary precautions to keep our facilities clean and safe. I am grateful for the cooperation and efforts from our entire team as we continue to work in an environment that is clean and limits social grouping activities. While we have directed the majority of our office and customer support employees to work remotely during this period, this team stands ready to support you and your project requirements. Our Sales, Estimating and Customer Service representatives are available by phone, email, text or web ex conferencing. We recognize the truly unprecedented nature of this crisis and are taking the necessary steps to prioritize health and safety. As we all work together to fight our way through the COVID-19 crisis, we know there will be light ahead. Together, I am confident we will emerge from this situation positioned for future success. Please continue to take the appropriate safety measures that protect your employees, families and businesses. Thank you, Brian Reid President Alumicor For a PDF copy of this communication click here.

A Message From Brian Reid, President of Alumicor March 18, 2020 Dear Valued Partner: Alumicor continues to maintain a vigilant stance on the safety of our employees, customers and vendors. The further spread of COVID-19 and updates from the World Health Organization (WHO), and the Canadian Public Health Services have resulted in the need for Alumicor to implement additional measures to limit social interaction, ensure safety and minimize spread of the virus. We want to communicate with you some of the actions we are implementing. Alumicor Social Distancing Plan: Sales and Customer Service We have restricted travel for our employees and are migrating our office workforce to a “work from home” scenario.  This will mean interaction with your Alumicor outside sales team members will rely more heavily on communications via phone, email and text messaging instead of client office visits. We will rely on our strong relationships with you over the next number of weeks to interact remotely. While our Customer service people are working from home, they will have all the same capabilities they had in the office environment and we do not anticipate any customer impact. Operations and Supply Chain We are continuing to run all fabrication sites and do not anticipate any customer impact. However, we are preparing to migrate fabrication activities should we have a circumstance that requires us to temporarily cease operations in any one of our locations. Our vendor supply is currently in good shape but we are again preparing, should we have trouble from some of our vendors in the future. We have increased efforts to have alternative suppliers for select items. We do not anticipate broad delays to our schedules but we have experienced minor delays on specific custom orders. Shipping and Receiving Customer pickups, common carrier pickups, and customer and vendor drop offs are continuing to take place. We have, however, restricted access to inside our facilities. We request that customer’s drivers remain in their vehicles while they are picking up orders. Vendors are permitted to drop off items at receiving but are not permitted to enter facilities. Paperwork will be brought to their vehicles by ALUMICOR once the shipment is loaded or unloaded. Customer Visits We are temporarily stopping visits to our facilities.  If you believe there is a special circumstance that requires a facility or office visit please contact your local sales representative to discuss options. Current Lead-Times: At this time, we do not anticipate an increase to our lead-times as a result of the COVID-19 virus. We are monitoring the situation carefully and will continue to communicate as necessary. Please inquire for specialty products. Construction Project Schedules: We are expecting some projects will experience schedule delays or changes due to the current situation and we appreciate proactive communication with us so we can plan accordingly to minimize any disruption to you. We welcome your questions and feedback as events are changing rapidly. It is Alumicor’s desire to keep you informed of actions taking place on our end. Please continue to take the appropriate safety measures that protect your employees, families and businesses. Thank you, Brian Reid President Alumicor For a PDF copy of this communication click here.

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Congratulations to the winners of Construction Canada's Emerging Leader Awards! Recipients were honoured at the recent Buildings Show at the Metro Toronto Convention Centre on December 4th. Well done!! https://www.constructioncanada.net/meet-the-winners-of-the-inaugural-emerging-leader-awards-2/?qnewsletter=20191211&en_click=1&utm_campaign=2019-12-11&utm_medium=email&utm_source=newsletter&utm_content=news